From the onset of your relationship with us, our Launch Manager focuses on making your business and data transition to the Advantage Software as smooth as possible so you can start reaping the benefits of your investment quickly.  Your Launch Manager will assist with the initial setup and installation of the software and will be supporting you responsively and proactively throughout the entire implementation and installation process.

Once the implementation and installation phase is complete, you will receive on-going and continuous technical support provided by a staff well versed in practice and office  management procedures, coding and billing.  Our staff is the best-trained in the business and we're extremely proud of their ability to respond and answer questions quickly, accurately and efficiently.  You will be in good hands for as long as you own and subscribe our product.  We guarantee it.

We understand that the quality of service our clients receive is just as important as offering a great product with the latest features.  Therefore, our committment isn't simply to developing and integrating the best technology available, but also in providing outstanding and long-lasting customer realtionships by providing a superior customer care experience.  We are committed to handling your questions and resolving your issues as quickly and thoroughly as possible. Our response time is measured in minutes, not in days and every call is tracked and recorded in our system, which is continuously monitored by an active and involved management staff.

Product feedback is highly encouraged from clients and is used to drive the evolution of the Advantage Software. Ongoing training and Continuing Education Seminars are available online as part of our technical support services.

We do hope you utilize our support services often and give us the opportunity to constantly work to improve how your business runs.  We look forward to being of service always and thank you for your business.