Frequently
Asked Questions (FAQ)
Do you have anyone in my area
using this software?
We have well over 3,200 users
- nationwide. Just ask one of our sales representatives to
provide you with a list of users in your area.
How does Advantage
Software compare with our competition?
Our software is hands-down one
of the most comprehensive programs in the industry. Our package is easier to use and
more customizable than any software on the market. There are many reasons to choose Advantage Software over the
"competion". Schedule an Internet demonstration
to find out why Advantage Software is the most user friendly, and flexible system on
the market.
How can I see what your
software does?
You have two different
options.
1. Download a free
detailed Demonstration
2. The best way to learn about the functionality and operation of our software is
to schedule an Internet demonstration hosted by Webex. This will give you a very comprehensive overview
of how the Advantage Software will streamline your office.
What if my staff is not
familiar with computers?
They'll love what our software
can do for them. Relax. We've got a fantastic free training
program. We will gladly evaluate your needs and design a training program around them
and along your experience levels. Most training is
conducted over the Internet with our highly experienced trainers, not some contract
trainers in overseas locations. Our trainers
know our software and will be happy to show your staff how to take advantage of it.
Other forms of training (aside from our Internet-based methods) are also available.
Just ask.
If I switch to your software,
will I have to re-enter all my patient records from my old system?
More than 90% of new Advantage
Software users come from other systems. We do data conversions daily and are data
conversion experts by now. It's very rare that we meet some data we can't convert.
We've migrated from just about every system platform including DOS, Windows, Unix,
and more. Just contact one of our sales representatives
for more details about converting your records.
Who will take care of
me
AFTER THE SALE?
Our Customer Care Department, of course. Once
the implementation and installation phase is complete, you will receive on-going and
continuous technical support provided by a staff well-versed in practice and
office management procedures, coding and billing. Our staff is the best-trained
in the business and we're extremely proud of their ability to respond and answer questions
quickly, accurately and efficiently. They know our software inside and out and can
help you put it to maximum use. We know we can and we guarantee it. |